Complaints registered with CICs during the year ended March 31, 2024
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| Complaints pertaining to issues at Credit Institutions (CIs) level | Complaints pertaining to issues at CIC end | ||||
|---|---|---|---|---|---|
| Financial Year | Total number of complaints received by the Credit Information Company (CIC) A = B+D |
Total Number of complaints received (B) |
Number of complaints unresolved within TAT (C) |
Total Number of complaints received (D) |
Number of complaints unresolved within TAT (E) |
Complaints registered against the CIs with CICs during the year ended March 31, 2024
| Sl. No. | Name of the CI (A) |
Number of records submitted by the CI during the year (B) |
Total number of complaints registered against the CI during the year (C) |
Complaints as percentage of total records submitted by the CI (D) [C as a % of B] |
Number of complaints unresolved within TAT by the CI as on reference date (E) |
Complaints unresolved within TAT as a percentage of total complaints registered against the CI (F) [E as a % of C] |
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