You can avail your free report online in just 4 simple steps: 

Create an Account
Create your own account using your email address, mobile number and set up your own password.
Verify your Identity
We will send you an OTP to verify your details just so that we know it’s really you.
Review Details and Finalize
These would include your Date of Birth, Address, ID proof such as PAN card and Aadhar number.
Generate a Report
Click on “Run your Free Report” on your Dashboard to generate your first Free Credit Report.
Get Your Free Credit Report Now.

In case you are unable to create or get a free report online even after raising a complaint with Equifax, you can get the free report in offline mode.

Below are the steps:

  • Fill the Credit Report Request form.
  • Send us a scan or physical copy along with your Id & address proof. 
  • Our support team will validate the request and will share the report within 7 days. 
List of Valid KYC documents- ID proof
  • Passport
  • PAN Card
  • Aadhar Card
  • Ration/ PDS Photo Card
  • Voter ID
  • Driving License
  • Government Photo ID Cards/ Service photo identity card issued by PSU
  • NREGS Job Card
  • Pensioner Photo Card
  • Kissan Photo Passbook
  • Gazette notification for name change
  • Bank Pass Book having name and photograph
List of Valid KYC documents- Address proof
  • Passport
  • Bank Statement/ Passbook
  • Voter ID
  • Ration Card
  • Driving License
  • Post Office Account Statement/ Passbook
  • Electricity Bill (not older than 3 months)
  • Water Bill (not older than 3 months)
  • Telephone Landline Bill (not older than 3 months)
  • Property Tax Receipt (not older than 1 year)
  • Credit Card Statement (not older than 3 months)
  • NREGS Job Card
  • Pensioner Card
  • Kissan Passbook
  • Government Photo ID Cards/ Service photo identity card issued by PSU

For any assistance, feel free to reach out to us.

Contact Us

Call: 1 800-209-3247

Timings are Monday to Friday - 10:00 hrs to 19:00 hrs


Equifax Credit Information Services Pvt Ltd.
3rd floor, Building no. 9,
Solitaire Corporate Park,
Andheri Ghatkopar Link Road,
Andheri East, Mumbai – 400093

*One FREE credit report per year and available with subscription plans.