In case you find any discrepancy or need any clarity on your Credit Report, you can request for an investigation of the dispute in the following steps:

Step 1:

Fill in the attached Dispute Resolution Form.

Step 2:

Attach a self-attested copy of Identity Proof and Address Proof from the list below

Step 3:

Send the above documents through Courier/Regular Post/ Speed Post to us

In case there are any more queries please elaborate on a piece of paper and attach with the form.

List of identity proof documents (Any one):

  • Copy of voters ID card
  • Copy of valid driving license
  • Copy of valid passport
  • Copy of PAN card

List of address proof documents (Any one):

  • Copy of electricity bill
  • Copy of landline telephone/mobile telephone bill
  • Copy of credit card / savings / current account / other bank account statement
  • Copy of gas utility bill
  • Copy of ration card

Guidelines for sending the above documents:

  • All photo copies should be self-attested
  • Please ensure that ID card numbers and photographs are clear and visible.
  • All bills should be within 3 months from the current date.
  • All ID proof documents with validity dates should be valid at the time of sending the request.
  • The name and address on the documents should be of the requestor
  • The address should be clear and visible


 Download the Dispute Resolution Form


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