In case you find any discrepancy or need any clarity on your Credit Report, you can request for an investigation of the dispute in the following steps:
Step 1: Fill in the attached Dispute Resolution Form. Step 2: Attach a self-attested copy of Identity Proof and Address Proof from the list below Step 3: Send the above documents through Courier/Regular Post/ Speed Post to us
In case there are any more queries please elaborate on a piece of paper and attach with the form.
List of identity proof documents (Any one):
- Copy of voters ID card
- Copy of valid driving license
- Copy of valid passport
- Copy of PAN card
List of address proof documents (Any one):
- Copy of electricity bill
- Copy of landline telephone/mobile telephone bill
- Copy of credit card / savings / current account / other bank account statement
- Copy of gas utility bill
- Copy of ration card
Guidelines for sending the above documents:
- All photo copies should be self-attested
- Please ensure that ID card numbers and photographs are clear and visible.
- All bills should be within 3 months from the current date.
- All ID proof documents with validity dates should be valid at the time of sending the request.
- The name and address on the documents should be of the requestor
- The address should be clear and visible