Equifax India

Equifax India is registered as Equifax Credit Information Services Private Limited (ECIS). It is a joint venture between Equifax Inc., USA and seven leading Indian financial institutions - State Bank of India, Bank of Baroda, Bank of India, Kotak Mahindra Prime Limited, Religare Finvest Limited, Sundaram Finance Limited and Union Bank of India. Equifax India aims to provide a broad range of solutions related to credit information, business analytics and risk management for our clients, across India. Equifax India is headquartered in Mumbai and has branch offices in Bangalore and Delhi.

Equifax India was granted its 'Certificate of Registration' on 26th March, 2010 by the Reserve Bank of India (RBI) to establish a credit information company under ‘The Credit Information Companies (Regulation) Act' 2005 (CIC Act). We launched our consumer credit bureau in September 2010 and also launched a separate dedicated bureau to address the growing lending and regulatory needs of the Microfinance Institutions in May 2011. We currently have more than 1300 registered members and are regularly adding new members and data into the bureau.

We collect information from our members, process the data into a readable and usable form and provide credit information reports and other related products on individual consumers for a variety of uses within the purview of the CIC Act. In addition to identification information (as provided by our members) we also provide information on individuals' borrowing and bill paying habits. This helps lenders assess credit worthiness of their borrowers and their ability to pay back a loan if granted.

Backed by our global expertise, our goal is to assist lending institutions manage risk efficiently through a combination of data and robust analytics. The unique insights that we deliver, help lending institutions make better business and credit decisions, using global proprietary tools customized to meet Indian requirements.

We currently have a wide range of products on offer for credit grantors and borrowers - Basic Consumer Information Reports, Enhanced Consumer Information Reports, Microfinance Institution Credit Information Report and Equifax Alerts. To improve the data quality and thereby the quality of the credit information available, data enrichment and cleansing services are also on offer.

We have a highly driven and energetic team in the country with experts and leaders who come from the Banking and Financial services world. With a complete perspective of how credit information gets used in the real world and the expertise of the global team, we are committed to delivering world class products and services that will help lenders make the best business decisions.


Manish Sinha, India Country Leader

Manish Sinha is the India Country Leader at Equifax, providing leadership and oversight for both the Bureau and Analytics businesses in India.

Manish is a proven leader with a wealth of industry expertise and brings an extensive network of business relationship. He is managing the full scope of operations in India.

Manish holds a Master of Business of Administration, Strategy and Finance from Indian Institute of Management (IIM) and a Bachelor of Technology from Indian Institute of Technology (IIT)

Prior to Equifax, he was with HSBC India where he served as the Head of Consumer Assets and Head of Customer Value Management, focusing primarily on retail banking products and sales management.

Manish was employed with London-based Barclays Bank for seven years, and was responsible for leading the group credit strategy initiatives, launching the Barclaycard business in India, serving as the Chief Credit Officer, and executing the growth strategy of Barclaycard International.

Earlier in his career, Manish also worked in mergers and acquisition departments for globally-renowned companies McKinsey & Company and Arthur Andersen, where he led teams to provide strategic client counsel on various transactions.

An avid athlete, Manish enjoys playing golf, tennis, football, cricket as well as spending time with his wife and two children. He will make his home in Mumbai.


Sundar Arumugam, Vice President – MFI Business Development

Sundar brings with him over 12 years of experience in sales, solutions development, analytics & risk management products for financial services clients.

Prior to joining Equifax, Sundar ventured into an entrepreneurial role at Koan Learning Solutions as a Co-Founder. His other stints before Equifax have been with Genpact & Infosys Technologies.

He has a Masters in Business Administration and Bachelor of Technology.

Amit Agarwal, Vice President –Operations

Amit has over 14 years of experience in operations management, service desk excellence, CRM, process enhancements and quality & compliance.

Prior to joining Equifax, he was Assistant General Manager – Operations at Intelenet Global Services where he was responsible for 3 US based processes dealing with diversified business of Credit Bureau, Healthcare and 24x7 service desk.

Prior to that he was with E-serve International where he played the role of a customer assistance supervisor

He has an MBA in HR and a Bachelor of Commerce degree.